Delivery costs and Delivery Times

We ship your order via PostNL
Your order will be shipped and insured by registered mail. If you are not at home at the first delivery attempt, the delivery service will try again at a later time. Your order will not be delivered to your neighbours. The delivery service will always ask you to sign for receipt. If delivery to your door is not possible, you can pick up the shipment at a collection point in your neighbourhood within 3 weeks. Pick-up instructions will be left in your mailbox by the delivery service.

Shipping costs Netherlands, Belgium and Germany
You will be charged €6.50 postage for any order amount up to €36.00. We ship your order for free if your order amount exceeds €36.00.

Shipping costs UK, France and Austria
You will be charged €6.50 postage for any order amount up to €100.00. We ship your order for free if your order amount exceeds €100.00.

Shipping costs Other countries
The shipping costs for other countries are calculated by the shop at checkout.

Delivery Times
Normally all the products on our website are in stock. If you place your order through our online store and pay directly, your order is usually shipped on the next business day. In the Netherlands, you will receive your order within 3 business days. For customers in Belgium, Germany, Austria and France, there is usually a delivery time of up to 4 days.

Pick-up appointment in Zwolle
When completing your order, you can choose the shipping option "Pick up in Zwolle". You can then make a pick-up by appointment by calling us at via 038-2022200. Only orders placed and fully paid can be collected from our shop. Please bring your order confirmation as a claim ticket. We do not accept payments at the pick-up location.